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DATA PROTECTION


Transfer of personal data/consent to credit assessment

Where required, your data will be transferred to the shipper assigned with delivering your goods.
If you choose to pay by invoice, your data will additionally be forwarded for the purposes of checking your credit record and verifying your address data.
Upon placing an order with AL MARA scarves, you expressly consent to the transfer of your personal data (name, address, birthdate) for the purposes of an address check and credit assessment to Creditreform Boniversum GmbH, Hellersbergstrasse 11, 41460 Neuss, from whom we obtain information about your previous payment behaviour and your credit record on the basis of a mathematical-statistical procedure (score value).
In the case of a prolonged default in Germany, your data shall be stored and used at Creditreform Hamburg von der Decken & Wall KG, Wandalenweg 8-10, 20097 Hamburg, who shall serve as the collection agency.

All of our service providers are of course also required to observe the principles of data privacy.

Your data shall not be provided to third parties.

 

January, 2018

 

Kontaktformular


Wir freuen uns über Feedback und Verbesserungsvorschläge?

Hier hast du die möglichkeit mit uns kontakt aufzunehmen. wir freuen uns über deine nachricht und melden uns so schnell wie möglich zurück.

oder sende uns eine e-Mail an: info(at)almarascarves.com

 
Deine Daten *
Deine Daten

 

Unser Sitz

51373 Leverkusen, Germany

 

Imprint


AL MARA scarves
Kundennummer 901225436
Postfiliale 518

51373 Leverkusen

 

Service hotline: +49 (0)152-21626407 (09:30-17:30 german time)

Geschäftsführerin/Founder: Nouha Touati

E-Mail: info-at-almarascarves.com

VAT identification number (USt-IdNr.): DE2305377-2170

Es erfolgt kein Ausweis der Umsatzsteuer aufgrund der Anwendung der Kleinunternehmerregelung gem. § 19 UStG. 

There is no statement of value added tax due to the application of the small business regulation acc. Section 19UStG.

 

Hinweis: 

Die EU-Kommission bietet die Möglichkeit zur Online-Streitbeilegung auf einer von ihr betriebenen Online-Plattform. Diese Plattform ist über den externen Link http://ec.europa.eu/consumers/odr/ zu erreichen.

 

Haftungshinweis: Trotz sorgfältiger inhaltlicher Kontrolle übernimmt der Betreiber keine Haftung für die Inhalte externer Links. Für den Inhalt der verlinkten Seiten sind ausschließlich deren Betreiber verantwortlich. 


 

Dieses Impressum gilt auch für unsere Socialmedia Kanäle.

 

January, 2018


GENERAL TERMS AND CONDITIONS AND DISTANCE SELLING INFORMATION


§ 1 SELLER/SCOPE OF APPLICATION

The Seller and your contracting partner is AL MARA scarves, represented by their owner & creative director Mrs. Nouha Touati, Kundennummer 901225436, Postfiliale 518, 51373 Leverkusen, USt-IdNr. DE23053772170, Tel: +49 (0)152-21626407, VAT ID no. DE23053772170, info(at)almarascarves.com. The business relations between you and AL MARA scarves are subject exclusively to the General Terms and Conditions set out herein-below in the version that is in effect at the time of placing the order. AL MARA scarves does not accept or acknowledge any deviating or contrary terms and conditions of the Ordering Party, unless we expressly agree to their applicability in advance in writing.

 

§ 2 CONCLUSION OF CONTRACT / CONTRACTUAL LANGUAGE AND TEXT

All offers are subject to change. An order constitutes an offer to us to conclude a purchase contract („Your Contractual Declaration“).

If you purchase on the Internet under www.almarascarves.com, we provide detailed information on our „Help page“ under the menu option „Order process: How to order at AL MARA scarves?“ on how to select the goods presented on our product display page, how to place them in the „Basket“ and how to place an order. Entry errors can be corrected in the basket by deleting the check marks placed beside the products or by clicking the button „Delete all goods ticked“, before completing the order process. By clicking the button „Send order“ on the last page of the online order form under „Order“, you make a binding offer for the conclusion of a purchase contract relating to the items you placed in your basket.

A purchase contract is concluded no earlier than upon delivery of the goods.

The contract is concluded in the German language, and for orders placed at www.almarascarves.com the English language is available, too. The wording of the contract (your order data and these present General Terms and Conditions) is saved by us and transmitted to you together with the delivery of the goods, at the latest. The General Terms and Conditions are accessible at all times at www.almarascarves.com.

 

§ 3 LIMITATIONS ON OFFERS

We do not offer products for sale to underage persons. Likewise, our products may be purchased by adults only. Our items are sold to customers who buy from us for purposes that are not attributable to their commercial or self-employed professional activity (consumer as defined by Sect 13 BGB (German Civil Code)) only in standard household quantities.

 

§ 4A LEGAL NOTICE ON CONSUMERS’ RIGHT OF REVOCATION

If you are ordering as a consumer you are entitled to the following cancellation rights in accordance with the following notice:

Legal notice on the right of revocation

Right of revocationt
You may revoke your Contractual Declaration within a 30 day period without reasons in text form (e.g. letter, facsimile, email), or – if the item is delivered to you prior to the end of the period – by sending the item back. The period commences upon receipt of this notification in text form, however not prior to the receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not prior to the receipt of the first partial delivery), and not before fulfilment of our duty to provide information pursuant to Art. 246 Section 2 in conjunction with Section 1 (1) and (2) EGBGB, and our duties under Section 312g (1) Sentence 1 BGB in conjunction with Art. 246 Sect ion 3 EGBGB. The timely dispatch of the notice of revocation or the goods shall be sufficient for observance of the revocation period. The notice of revocation shall be addressed to:

Return address:
AL MARA scarves
Nouha Touati
Kundennummer
901225436

Postfiliale 518
51373 Leverkusen

Email: info(at)almarascarves.com

End of the notice on revocation

 

WHEN ARE RETURNS FREE OF CHARGE?

Your return is free of charge when (only valid in Germany):

  • You have received the wrong item, or the item is damaged or faulty. If this is the case, you are able to return the item free of charge, regardless of the value of your order.
  • You have revoked the purchase of an item within 30 days under the right of revocation. 

 

WHEN ARE RETURNS NOT FREE OF CHARGE?

Returns from abroad are subject to the contents of paragraph 4 – customers pay the postal charges themselves when returning items from abroad.

 

IN WHICH CASES MAY I NOT EXCHANGE AN ITEM?

Please note that custom-embroidered items are exempt from the exchange policy since we produce these according to your individual preferences. Exception: this of course does not apply to items that are damaged or defective. In this regard, a false/falsely spelt name, wrong colour or incorrect text are no grounds for exchange, since you select and submit these options yourself. Please carefully review the information in your order before submitting.

 

    § 4B RETURNS FROM OTHER COUNTRIES/CONTACT POINTS FOR QUERIES RELATING TO RETURNS

    In the case of returns from foreign countries, the Customer shall bear the return postage.

    For queries please contact us by e-mail at: info(at)almarascarves.com
     

    § 5 DELIVERY ADDRESS/RESERVATION OF DELIVERY OF GOODS FROM OUR SUPPLIER

    We deliver to the designated delivery address. The delivery address may differ from the invoice address. In this case, cash-on-delivery orders are excluded. The invoice address must contain the home address of the Ordering Party. A packing station or a P.O. box may not be named as invoice address. Packing stations or P.O. boxes may only be named in the delivery address. Our delivery obligation is subject to the reservation of timely and proper delivery of the goods by our supplier, if, prior to concluding the contract with you, we ordered a quantity of the goods from our pre-supplier that as a minimum is the equivalent of the amount ordered by you, and if our pre-supplier fails to supply the goods through no fault of our own. In the case of the non-availability of the goods, we will notify you, and refund any consideration already paid, without undue delay.

     

    § 6 PAYMENT/PRICES/SHIPMENT COSTS/DELIVERY TIMES

    You can pay for your goods using your choice of Paypal and credit card.
    AL MARA scarves reserves the right to allow only certain forms of payment according to the results of the address check and credit assessment.
    Should you decide to pay by invoice, the amount of the invoice is due 14 days following the receipt of goods. If you have already returned individual articles from an order, the indicated invoiced amount can be reduced according to the price of the goods that have been sent back.
    Should you choose to pay using Paypal or credit card, your account shall immediately be charged the invoiced amount upon the shipment of goods or, for foreign orders, on the day of the shipment. An adequate amount of funds must be in this account at the time of placing the order. Any costs that might arise owing to a reverse debit of the invoiced amount (reverse debit fee) shall be paid by the customer. All prices exclude the statutory value added tax (VAT/MwSt.).
    Should you fall into default upon payment, AL MARA scarves shall have the right to charge a penalty fee of 5 Euros. In the case of a delay in payment, the customer additionally commits themselves to reimbursing all of the costs that might arise for the collection of the open claim, including the reimbursement duties, the default interest at the legally allowed rate, expenses, costs for the debt collection (including the costs of a licensed collection institute and a contracted lawyer) and handling charges.

    All prices exclude the statutory value added tax (VAT/MwSt.). 

     

    § 7 RESERVATION OF TITLE

    Ownership of all goods shall remain with us until full payment of the invoice amount, including all additional costs. The Buyer may use the goods within the usual course of business, however he/she may neither pledge or mortgage them nor assign them to a third party as security.

     

    § 8 USE OF CUSTOMER DATA/CONSENT TO CREDITWORTHINESS CHECK

    All personal data will be treated with strict confidence.
    Your customer data including your name, surname, birth date, billing and delivery address, e-mail address as well as your debit and credit card data shall be processed and used by AL MARA scarves for the purposes of executing orders and payment processes. In addition, we use your data in order to contact you with information about your orders, to update our datasets and to maintain your customer account with us.
    For the purposes of the address check and credit assessment, you expressly agree to the transfer of your personal data to Creditrevorm Boniversum GmbH, Hellersbergstrasse 11, 41460 Neuss, from whom we acquire information about your previous payment behaviour and your credit record on the basis of a mathematic-statistical procedure (score value).
    The data handling process shall consider any matters of confidence that you might have according to the relevant legal provisions.

    Under the provisions of the Federal Data Protection Act you are entitled to demand that data relating to your person is disclosed to you, and that it be rectified, blocked, or deleted, free of charge. Our comprehensive data protection policy is available under Dataprotection.

     

    § 9 CLAIMS BASED ON DEFECTS/LIABILITY

    In the case that the goods are defective at the time of delivery, you may initially demand subsequent performance under the statutory provisions. If subsequent performance fails, you are entitled at your discretion to either reduce the purchase price or withdraw from the contract.

    Your claims for damages are subject to the following provisions:

    We are liable without limitation under the statutory provisions for any injury to life, the body, or health, caused by a wilful or grossly negligent breach of obliga-tions.

    We are liable for property damage and financial loss if caused through our wilful intent or gross negligence.

    If we breach a primary contractual obligation or a cardinal obligation, i.e. an obligation the fulfilment of which is essential to the due and proper performance of the contract and on the observance of which you may regularly rely, we shall be liable for damage to property and financial loss even in cases of slight negli-gence. The same applies if you are entitled to compensation of the damage instead of performance.

    In the event of a breach of a primary contractual obligation or a cardinal obligation through slight negligence, our liability is limited to the foreseeable damage that is typical for the contract.

    The above limitations of liability shall also apply if incidentally we are unable to deliver at a time at which we are in default, or at which you raise other claims, in particular on the grounds of tort or a claim for reimbursement of expenses instead of performance. They shall not apply if we have given a warranty or are liable under the Product Liability Act.

    For the rest, our liability is excluded. In the event that we are liable, or our liability is limited or excluded, this shall apply likewise to damage caused through breaches of our employees’, workers’, staffs’, representatives’, and auxiliary persons’ obligations.

     

    § 10 DISPOSING OF PACKAGES

    We are obliged under the provisions of the German Packaging Regulation (Verpackungsverordnung) to take back the packaging of our products that does not bear the symbol of a nationwide disposal system (e.g. „Grüner Punkt“ of Duales System Deutschland AG or the „RESY“ symbol), and to arrange for it to be recycled or disposed of. For more information on packing returns, please contact our customer service centre under the e-mail address: info(at)almarascarves.com

     

    § 11 COPYRIGHT

    Copyright AL MARA scarves, Einzelunternehmung. All rights reserved. Texts, images, and other works, displayed on our website and in our catalogues are subject to copyright protection and other industrial property rights and legislation. The utilisation, exploitation, in particular copying and dissemination, of single or several protected contents of our web-site/catalogues, and their public reproduction for commercial reasons, is prohibited unless we have granted our express prior written approval.

     

    § 12 PLACE OF JURISDICTION, APPLICABLE LAW

    If the Ordering Party is a merchant, the place of jurisdiction is our registered office in Leverkusen. German law applies. This choice of law only applies to consumers insofar as they are not thereby deprived of the protection afforded to them by the mandatory rules of the state in which they have their habitual residence. The UN Convention on Contracts for the International Sale of Goods is excluded.

    AL MARA scarves
    Nouha Touati
    Gustav-Freytag-Str. 7
    D-51373 Leverkusen

    Telefon: +49 (0)152-21626407
    www.almarascarves.com

    info(at)almarascarves.com

     

    January, 2018

     

    Shipping + Returns
     

    Shipping cots

    Standard delivery via Hermes within Germany: 4.95€ per purchase (2-3 working days delivery time)

    Standard delivery via Hermes within Europe: 10.00€ per purchase (3-5 working days delivery time)

    Standard delivery via Hermes to Austria & Switzerland: 15.00€ (3-5 working days delivery time)

    Standard delivery via DHL rest of the world: 20.00€ (5-8 working days delivery time)


    1. RETURNS FROM GERMANy

    If you are ordering as a consumer you are entitled to the following cancellation rights in accordance with the following notice:

    § 4a Legal notice on consumers’ right of revocation

    Legal notice on the right of revocation

     

    RIGHT OF REVOCATION

    You may revoke your Contractual Declaration within a 30 day period without reasons in text form (e.g. letter, facsimile, email), or – if the item is delivered to you prior to the end of the period – by sending the item back. The period commences upon receipt of this notification in text form, however not prior to the receipt of the goods by the recipient (in the case of recurring deliveries of similar goods, not prior to the receipt of the first partial delivery), and not before fulfilment of our duty to provide information pursuant to Art. 246 Section 2 in conjunction with Section 1 (1) and (2) EGBGB, and our duties under Section 312g (1) Sentence 1 BGB in conjunction with Art. 246 Section 3 EGBGB. The timely dispatch of the notice of revocation or the goods shall be sufficient for observance of the revocation period. The notice of revocation shall be addressed to:

     


    RETURN ADDRESS

    AL MARA scarves

    Frau Nouha Touati

    Kundennummer 901225436
    Postfiliale 518
    51373 Leverkusen


    Email: info(at)almarascarves.com


     

    CONSEQUENCES OF REVOCATION

    In the event of effective revocation, each Party shall return benefits already received and shall surrender any gains (e.g. interest) derived. If you are not able to fully or partly return the received benefits, or only able to return them in a condition of deterioration, you will be obliged to pay us compensation. In the case that goods are delivered, this shall not apply if the deterioration is exclusively caused by examining them – as you would in a store, for example. For the rest, you are able to prevent liability to pay compensation for any deterioration of the object caused by using it according to its purpose, by not using the object as your property and by refraining from anything that adversely affects its value. Please note that returning an item with a sealing is only permitted if the sealing is unopen and undamaged. Items with a broken or missing sealing can not be accepted in case of return. Goods suitable for dispatch as parcels may be returned at our cost and risk. Goods that cannot be dispatched as parcels will be collected from your address. Obligations to refund payments shall be fulfilled within 30 days. The payment period commences on the date of issuing your notice of revocation or of dispatching the goods, for us on the date of receipt thereof.

    End of the notice on revocation

    If you would like to do us a favour, please use the receipt of returns attached to your supply and already franked by us. Nevertheless, the use of this document is not a precondition for the exercise of your right of cancellation.

    The amounts already paid (purchase price and postage) are compensated immediately upon receipt of your return and credited to your account. (Postage is not refunded in case of part returns.)

    Here you can find the complete Legal instructions: Consumer’s cancellation right with accurate information, including the beginning of the cancellation period and the consequences of cancellation, you can find here.

     

    WHEN ARE RETURNS FREE OF CHARGE?

    Your return is free of charge when (only valid in Germany):

    • You have received the wrong item, or the item is damaged or faulty. If this is the case, you are able to return the item free of charge, regardless of the value of your order.
    • You have revoked the purchase of an item within 30 days under the right of revocation.

    Please note: custom-embroidered items are exempt from the exchange policy unless the item itself is damaged. In this regard, a false/falsely spelt name, wrong colour or incorrect text are no grounds for exchange, since you select and submit these options yourself. Please carefully review the information in your order before submitting.

       

      WHEN ARE RETURNS NOT FREE OF CHARGE?

      Returns from abroad are subject to the contents of paragraph 4 – customers pay the postal charges themselves when returning items from abroad.

       

      IN WHICH CASES MAY I NOT EXCHANGE AN ITEM?

      Please note that custom-embroidered items are exempt from the exchange policy since we produce these according to your individual preferences. Exception: this of course does not apply to items that are damaged or defective. In this regard, a false/falsely spelt name, wrong colour or incorrect text are no grounds for exchange, since you select and submit these options yourself. Please carefully review the information in your order before submitting.

         

        2. RETURNS FROM ABROAD:

        As a consumer, you can cancel your order within a 30 day period without justification.

        Please note: If goods are returned from abroad, postage shall be at the customer’s expense.

        If you would like to do us a favour, please use the receipt of returns attached to your supply and send the package to the address mentioned above. Nevertheless, the use of this document is not a precondition for the exercise of your right of cancellation.

         

        RETURNS FROM ABROAD / CONTACT FOR ENQUIRIES ON RETURNS

        For queries please contact us from Monday till Friday 4.00 p.m. - 6 p.m. (aside from national public holidays), at:
        International Hotline: + 49 (0) 152-21626407 (16:00-18:00 German time - Providers charges may vary.) or by email to info(at)almarascarves.com

        End of the notice on revocation

        The amounts already paid (purchase price and postage) are compensated immediately upon receipt of your return and credited to your account. (Postage is not refunded in case of part returns.)

        Here you can find the complete Legal instructions: Consumer’s cancellation right with accurate information, including the beginning of the cancellation period and the consequences of cancellation, you can find here.

         

        Germany, January, 2018